In today’s volatile South African market, companies face mounting pressure to optimise operations without incurring high costs. Outdated systems and fragmented data increase inefficiencies, while cautious leadership delays technology investments. Microsoft Dynamics 365 Business Central offers a scalable, cloud-native ERP solution that centralises finance, sales, inventory, and operations, delivering measurable ROI. Forrester studies show companies achieve up to 265% ROI and save over $80,000 annually in third-party fees by moving from legacy systems to Business Central. Designed for enterprises and SMEs alike, it simplifies workflows, supports growth, and reduces infrastructure and upgrade costs. Successful implementation depends on experienced partners to manage change, data migration, and user adoption, ensuring operational clarity and business agility without breaking the budget.
Tag: Digital Transformation
Digital Economy Expected to Grow 9.5% within the global economy, new DCO Trends 2026 report reveals
The global digital economy is projected to grow by 9.5% in 2026, reaching an estimated USD 28 trillion and accounting for 22% of global GDP, according to the Digital Economy Trends (DET) 2026 report by the Digital Cooperation Organization (DCO). Launched in Riyadh, the report analyzes insights from over 400 policymakers, economists, and technology leaders across 26 countries, identifying 18 key digital economy trends shaping global innovation. The study highlights end-to-end cybersecurity, ambient intelligence, and converging frontier technologies—including AI, robotics, and spatial computing—as the most impactful forces driving inclusive growth, digital transformation, and economic value creation. DET 2026 also underscores trillions of dollars in potential from AI-driven workforce transformation, immersive technologies, digital trade, and resilient digital infrastructure, offering governments and businesses a data-driven roadmap for navigating the future digital economy.
Don’t Put Digital First, Put It Everywhere
In 2025, brands must move beyond “digital-first” to a mindset where digital is everywhere. Jacques Du Bruyn, Co-CEO at Flume Digital Marketing, argues that digital fluency should anchor every campaign, blending traditional and online touchpoints into a seamless, human-centered experience. The modern sales funnel is no longer linear—consumers navigate a “hurricane of touchpoints,” from social media to reviews to influencers, before buying. True marketing success now depends on understanding human behavior through data, ensuring that digital becomes the connection, not just the channel, driving both engagement and authenticity across every platform.
Confidence Is the New Currency in the AI Economy
In the AI-driven economy, small and medium-sized businesses (SMBs) in Africa, particularly South Africa, face a critical gap: confidence in using digital tools. While many businesses have adopted digital payments and AI technologies, hesitation and complexity still hinder progress. Confidence is key to transforming technology into real business growth, but it cannot be achieved through data overload or poorly designed systems. AI has the potential to provide clarity and timely, relevant insights, supporting leaders in making confident, informed decisions. The future of digital tools for SMBs lies not in complexity, but in focused, actionable solutions that enhance confidence and leadership.
The real threat to your business is old habits
Old habits and undocumented knowledge threaten business resilience. Discover why data fluency, knowledge centralization, and digital transformation are vital for sustainable growth and security.
The hidden cost of shrinking your marketing investment
Scaling back marketing investments during tough economic times can have hidden costs. Learn why marketing is more than just a “nice-to-have” function—it’s the strategic glue that holds organizations and customer experiences together, according to e4’s Robyn Beckworth Judge.
Driving Economic Transformation: The Role of ICT in Empowering Emerging Markets
The article explores the transformative role of Information and Communication Technology (ICT) in driving economic growth in emerging markets, with a particular focus on the AfTIAS 2.0 program in Algeria. Through targeted initiatives, AfTIAS 2.0 supports startups and SMEs by improving competitiveness, providing training, and enabling global participation. The program emphasizes the role of digital transformation in fostering a thriving entrepreneurial ecosystem and empowering women and youth in the ICT sector. Despite challenges, AfTIAS 2.0 is helping Algeria and other Arab states leverage ICT to fuel sustainable economic development.
Trapped by tech? Avoid the CRM that costs more than money
Many South African companies find themselves trapped in a digital quicksand due to poorly executed CRM implementations that lead to costly, underperforming systems. Eldon Bothma and Hayley Blane from Braintree discuss the risks of choosing complex, feature-heavy CRM solutions without aligning them with business needs, leading to frustration and lost growth opportunities. Instead of focusing solely on technology, businesses should consider a strategic approach that prioritizes long-term scalability, clear objectives, and a phased implementation. By doing so, companies can unlock the true value of CRM systems, drive growth, and better position themselves for future advancements like AI and automation.
The Intersection of IT & Business: Making Tech Decisions That Drive Growth
Digital transformation has moved IT from a back-office function to the core of business strategy. However, many organisations struggle to translate technology investments into measurable outcomes. This article explores why aligning IT decisions with business goals is essential for growth, outlining how CIOs, CTOs, and business leaders can collaborate to ensure technology acts as a strategic enabler rather than just infrastructure. From shifting IT’s role to value creation, to balancing innovation with governance, and embedding modern frameworks for agility and control, the piece highlights actionable insights for making tech decisions that drive profitability, efficiency, and competitive advantage.
The rise of intelligent collaboration in the workplace
The rise of intelligent collaboration in the workplace is being driven by advancements in AI, with tools like Microsoft’s Copilot leading the charge. Once designed to assist with basic tasks, Copilot has evolved into a powerful agentic AI that not only aids in completing tasks but also collaborates actively with users. Integrating seamlessly into Microsoft 365 apps like Word, Excel, Teams, and Outlook, Copilot helps businesses optimize productivity by automating workflows, drafting reports, summarizing meetings, and generating insights. As AI continues to evolve, companies are learning how to harness its potential to drive growth, enhance decision-making, and foster a culture of curiosity and experimentation. However, successful implementation of AI requires addressing challenges such as data management, security compliance, and employee training to ensure effective use.