Tag Archives: Economic Turmoil

Economic Turmoil Motivates More Enterprises to Examine Benefits of Contact Center Outsourcing, Says Frost & Sullivan

  Enterprise demand for low-cost, high-quality contact center outsourcing solutions is rising LONDON, Oct. 23, 2012 /PRNewswire/ — The contact center outsourcing market in Europe, Middle East and Africa (EMEA) experienced relatively low growth in 2011 in comparison to other major regions in the world. This trend is expected to persist over the next 5 years […]