Thursday, November 21African Digital Business Magazine

Tag: operational

3Nov By Africa BusinessNo Comments
African News

IST Research Deploys Crowdsourcing Technology to Colombia & Zambia

Engaging Populations Utilizing Indigenous Communications Technology   Fredericksburg, VA, November, 2012 --(PR.com)-- IST Research has developed novel approaches to collecting highly structured data from indigenous populations in the most austere locations around the globe. The IST Research Data Collection Environment includes new technology development and social engineering efforts necessary to effectively engage populations in information sharing campaigns. IST Research has recently deployed its Data Collection Environment (DCE) to both Colombia & Zambia with the intent of engaging and collecting data from the local residents in these countries using the technology with which they are most familiar. The system was designed to seamlessly launch collection tools...
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31Oct By Africa BusinessNo Comments
African News

Bunna International Bank Partners With Finacle From Infosys for Banking Transformation

  ADDIS ABABA, Ethiopia and BANGALORE, India, November 1, 2012/PRNewswire-FirstCall via African Press Organization (APO)/ — New Core Banking Solution to Improve Customer Service and Operational Efficiency Bunna International Bank, a leading player in the Ethiopian market, today announced the selection of Finacle[TM] core banking solution [http://www.infosys.com/finacle ] from Infosys for its transformation journey. Finacle will enable the bank to integrate its front and back office operations and deploy a state-of-the-art loan origination system. This will include automating the credit check and loan approval processes for risk-free and efficient loan disbursals. This transformation will help Bunna improve the overall banking experience for its customers. Finacle will also comp...
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10Oct By Africa BusinessNo Comments
African News

XMPro Inc. Partners with Bytes Connect to Deliver iBOS Solutions to African Customers

  XMPro Inc. announces new partnership with Bytes Connect for iBOS technology to African Customers. Johannesburg, South Africa, October 10, 2012 --(PR.com)-- XMPro Inc. is pleased to announce a new partnership with Bytes Connect, a division of Bytes Technology Group, to provide cutting edge iBOS (Intelligent Business Operations Server) technology to African Customers. Bytes Connect offers a range of strategic ICT services and has a strong partner base including Microsoft, Dell, HP, Genesys, CISCO, Alcatel and others. Bytes Connect is eager to enhance their offerings with XMPro’s iBOS solution; Raymond Rea, Bytes Connect Software Services Manager commented, "We have identified XMPro as a proven solution when addressing the area of integrated business operations and are glad to be ab...
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26Jul By Africa BusinessNo Comments
African News, South Africa News

Never leave customer experience to chance – CEM Africa Summit kicks off next week in the Mother City!

  Never leave customer experience to chance - CEM Africa Summit (Microsoft Word) The anticipated Customer Experience Management Africa Summit will be held in Cape Town from 2 to 3 August 2012. The event will bring together Africa’s industry leaders, and provide a unique platform to build relationships, share ideas and most importantly, to do business. The summit is produced by international business-to-business conferencing company, Kinetic Events. As contact centres have become more complex and customers more demanding, your customer-facing employees, regardless of experience or knowledge, are expected to deliver personalised, positive experiences in every customer interaction. Yet complex processes, silos of knowledge, multiple communication channels and a host of disparate, di...
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23Jul By Africa BusinessNo Comments
African News, Nigeria News

Kola Aluko Hails $4.5 Billion Deal for New Refineries

  LONDON, July 23, 2012 /PRNewswire/ -- The Nigerian government has signed a Memorandum of Understanding with US firm Vulcan Petroleum Resources and Nigeria's Petroleum Refining and Strategic Reserve to build six new oil refineries in a deal worth $4.5 billion. Two of the plants, each of which will have a capacity of 30,000 barrels per day, are set to be operational within a year. Nigeria - Africa's top oil producer - has been held back by its lack of refining capacity, which has made it a net importer of processed crude and subject to global price fluctuations. Until recently, a generous fuel subsidy protected consumers from high import prices. Though not yet lifted entirely, six months ago President Goodluck Jonathan announced that this support was no longer affordable. Fund...
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20Jul By AfricaBusiness.comNo Comments
African News, South Africa News

Explore business process outsourcing in the South African context and climate at CEM Africa Summit

  Explore business process outsourcing in the South African context (Microsoft Word) The anticipated Customer Experience Management Africa Summit will be held in Cape Town from 2 to 3 August 2012. The event will bring together Africa’s industry leaders, and provide a unique platform to build relationships, share ideas and most importantly, to do business. The summit is produced by international business-to-business conferencing company, Kinetic Events. The South African government, together with combination of resources with other South African business advisory and support groups, is committed to actively promoting South Africa as a business process outsourcing destination of choice within the customer service industry. Industry executives and professionals are seeking advic...
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17Jul By AfricaBusiness.comNo Comments
African News, South Africa News

Complexity at the desktop can impede your customer experience strategy – summit to define CEM

The Customer Experience Management Africa Summit will be held at the 15 on Orange Hotel in Cape Town from 2 to 3 August 2012. The event will bring together Africa’s industry leaders and provide a unique platform to build relationships, share ideas and most importantly, to do business. The summit is produced by international business-to-business conferencing company, Kinetic Events. The summit is set to focus on complexity at the desktop can impede your customer experience strategy, highlighting fundamental obstacles in delivering exceptional experiences have been proven to originate in the complexity of the enterprise representatives desktop. Multiple communication channels and a host of often disparate, disconnected applications can possibly result in sluggish and ineffective service lev...
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17Jul By AfricaBusiness.comNo Comments
African News

Online ID OD: Illegal Web Trade in Personal Information Soars

  LONDON, July 17, 2012 /PRNewswire/ -- Experian CreditExpert's identity web monitoring service reveals more than 12 million pieces of personal information traded online globally between January and April 2012 More than 12 million pieces of personal information were illegally traded online by identity fraudsters in the first four months of 2012, new figures from Experian CreditExpert reveal.   Bespoke research* from Experian CreditExpert's web monitoring service - which  helps people to quickly detect ID theft - shows that the first four months of 2012 have already outstripped the entire of 2010 when 9.5million pieces of personal information were illegally traded. Approximately 90% of the illegally traded data during January - April this year consisted of password and login combina...
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10Jul By AfricaBusiness.comNo Comments
African News, South Africa News

Summit to provide guidance in driving innovation to achieve enterprise improvements within IT infrastructure

  Developing world class infrastructure to improve Africa's ICT sector and driving innovation to ac (Microsoft Word) The 2nd annual IT Infrastructure Africa Summit begins this week from 12 to 13 July 2012 at the Westin Hotel in Cape Town, South Africa. The anticipated summits is hosted and produced by international business-to-business conferencing company, Kinetic Events. This year’s summit will focus on developing world class infrastructure in efforts to improve Africa’s ICT sector addressing IT infrastructure challenges currently facing the African IT industry. As an enterprise attempts to grow, its IT infrastructure faces immense industry pressure to improve on all metrics simultaneously. The dramatic impact of IT infrastructure spending on the enterprise and the need f...
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9Jul By AfricaBusiness.comNo Comments
Energy, Green Energy

SunEdison Closes 98 MW of Solar Projects in Europe

SunEdison demonstrates its ability to deploy high value solar assets in Europe and to structure complex transactions attracting world class financing partners BELMONT, Calif., July 9, 2012 /PRNewswire/ -- SunEdison, a leading worldwide solar energy services provider and a subsidiary of MEMC Electronic Materials (NYSE: WFR), today provided additional details on the solar project closings announced last week.  The company closed three transactions involving approximately 98 megawatts (MWp) of photovoltaic (PV) power plants in Europe during the second quarter. The transactions include the sale of a 60MWp power plant in Bulgaria to a consortium of investors consisting of an affiliate of First Reserve Energy Infrastructure Fund, Crescent Capital and ACWA Power; a 13 MWp portfolio of projects in...
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