Solutions Archives - AfricaBusiness.com

26Dec

By Africa BusinessNo Comments

African News

A company that knows how to make things look easy

By Thandisizwe Mgudlwa Alcatel-Lucent has a success story to tell. Its stories, references and activities in Africa in 2012 is a lesson for many other organizations who what to make it big on the continent. In a recently published document Alcatel-Lucent shares references, successes, achievement and activities in Africa; as well as vision of African Market and broadband according to Daniel Jaeger, Vice-President of Alcatel-Lucent in Africa. News from Algiers, Algeria reveal that broadband for Africa, realize the potential of a connected world and tackle rural inclusion. I – Alcatel-Lucent presence, activities and foot print in Africa. II- Broadband in Africa, vision and view according to Daniel Jaeger Vice-President of Alcatel-Lucent Africa. III - Alcatel-Lucent’s pres...

13Dec

By Africa BusinessNo Comments

African News

Frost & Sullivan: Need for Increased Functionality Drives EMEA Contact Center Systems Market

Enterprises pushing for tighter integration between various contact center applications LONDON, Dec. 13, 2012 /PRNewswire/ -- Technology upgrades and migration to IP/SIP are key drivers for the contact center systems market in Europe, Middle East and Africa (EMEA). Revenue growth in the analytics segment is robust, followed by the quality monitoring (QM) segment. Despite the presence of large vendors, there still exists substantial scope for smaller and emerging companies to innovate and expand, particularly in the analytics and QM segment. New analysis from Frost & Sullivan (http://www.contactcenter.frost.com), EMEA Contact Center Systems Market, finds that the market earned revenues of €637.4 million in 2011 and estimates this to reach €811.3 million in 201...

13Dec

By Africa BusinessNo Comments

African News, South Africa News

Higher Data Penetration Creates New Opportunities in South Africa

BOSTON, Dec., 2012 /PRNewswire/ -- Cloud services, mobile advertising and mobile apps will be some of the highest growth segments in the South African market, contributing half a billion dollars in new revenue from 2012-2017, according to a new report from Pyramid Research (www.pyr.com). South Africa Telecom Market Forecast analyzes the South African telecom market in some detail, highlighting several key areas of growth now that traditional voice services revenue is flattening. The report focuses on three main areas of growth – mobile apps, enterprise cloud services and mobile advertising – and their influence on the South African market. Download an excerpt or purchase the report here. "South Africa is a key market in the AME region not only because of its size, level ...

13Dec

By Africa BusinessNo Comments

Energy, Green Energy, South Africa News

Africa Energy Indaba 2013

Africa Energy Indaba 2013 Dates: 19-21 February 2013 Sandton Convention Centre, Johannesburg Website: www.energyindaba.co.za The Africa Energy Indaba, adopted by the World Energy Council (WEC) as the African regional event of the WEC, receives global recognition as the foremost event for energy professionals from across the globe and is rapidly gaining momentum as the energy business forum in Africa. Presented by the South African National Energy Association (SANEA) in association with the World Energy Council, and supported by the African Union and the NEPAD Planning & Coordinating Agency, the forum has achieved the highest level of endorsement and support and as such is without doubt the leading energy event in Africa. Africa is a continent of contrasts. It is the fastest...

20Nov

By Africa BusinessNo Comments

African News, Kenya News

Airtel introduces new service in Africa

By Thandisizwe Mgudlwa Bharti Airtel says its customers in Africa will now get Free incoming calls while roaming on its South Asia Network. This is the worlds’ first intercontinental roaming facility offering free incoming calls leverages Airtel’s network reach in India, Sri Lanka and Bangladesh To benefit African businessmen, tourists and students traveling to the Indian sub-continent, The announcement was made last week in Nairobi, Kenya. Airtel, a leading global telecommunications services provider with operations in 20 countries across Asia and Africa, introduces the world’s first free intercontinental incoming roaming service by including India, Bangladesh and Sri Lanka to its current bouquet of "ONE NETWORK" services for its African customers. Also, Airtel c...

17Nov

By Africa BusinessNo Comments

African News, South Africa News

Frost & Sullivan Awards Invensys Operations Management for Growth Leadership in the South African ACS Market

Diversified product portfolio, focused innovation and exceptional customer service underpin continuous growth CAPE TOWN, Africa, Nov., 2012 /PRNewswire/ -- Based on its recent analysis of the Automation and Control Solution (ACS) market in South Africa, Frost & Sullivan recognises Invensys Operations Management Southern Africa with the coveted 2012 South African Growth Leadership Award. "In a market facing increasingly intense competition, Invensys Operations Management Southern Africa has continued to register strong growth," noted Frost & Sullivan's Automation & Electronics Team Leader, James Maposa. "An innovative and diversified product portfolio, strategic partnering and exceptional customer service and support have enabled the company to maintain its pos...

16Nov

By Africa BusinessNo Comments

African News

Best Global Operator, Best Cloud Service and User’s Choice: Orange Business Services wins three major awards at World Communication Awards 2012

2012 WCA final 11-14-12 (.pdf Acrobat Reader) 2012 WCA final 11-14-12 (Microsoft Word) confirms market leadership in customer satisfaction, innovative cloud-based solution and global service performance Orange Business Services was awarded three of the telecom industry’s highest accolades at Tuesday night’s annual World Communication Awards (WCA) held in London – Best Global Operator, Best Cloud Service and the User’s Choice Award. Tony Lavender, CEO at Plum Consulting and WCA Chair of Judges, said, “Orange Business Services submitted several impressive entries this year and they were worthy of their success in this year’s World Communications Awards. The judges praised the strong customer testimonials that were evident across all of the entries this y...

14Nov

By Africa BusinessNo Comments

African News, Ghana News, South Africa News

TE Connectivity joins IT Leaders West Africa Summit as Silver Solution Provider

The anticipated annual IT Leaders West Africa Summit will take place from 28 to 29 November 2012 in the heart of Ghana's esteemed capital city, Accra. The summit is produced by international business-to-business conferencing company, Kinetic Events; key strategic information providers to the IT and telecoms sector within Africa. The summit is proudly endorsed by ITES and NITA in West Africa. South Africa, Republic of, Nov, 2012 - West Africa is aiming to further develop and improve ICT activity beyond simple challenges of connectivity, encouraging investment and expenditure within local production and development. Until recently, new regulations currently pending before parliament could be implemented in third-quarter 2012 would have mandated the purchase of local IT products and services...

14Nov

By Africa BusinessNo Comments

African News

WD® APPOINTS MITSUMI AS NEW DISTRIBUTION PARTNER FOR AFRICA

Company expands presence in growing African market Dubai, UAE – WD, a Western Digital company, has appointed Nairobi-based Mitsumi Distribution as its new partner for Africa. With this tie up, WD further strengthens and extends its global footprint by specifically catering to rising demand from Africa’s growing storage market. Enterprise and home users alike will have better availability of the comprehensive range of storage, networking and entertainment solutions offered by WD. Mitsumi Distribution is WD’s first Africa-focused partner. Mitsumi Distribution, one of Africa’s leading IT distributors, will cover the Central, East and West African regions for WD’s component and branded products. WD’s component products include internal storage products such as desktop, mob...

14Nov

By Africa BusinessNo Comments

African News, South Africa News, Zimbabwe News

TelOne Deploys FTS’ Convergent Billing & Customer Care Solution

FTS’ Leap™ Billing Supports Zimbabwean Operator’s Fixed, Mobile and Broadband Services AfricaCom 2012 | Cape Town, South Africa | Booth E13 | November 14, 2012: FTS, a global provider of billing, customer care and policy control solutions for communications and content service providers, today announced that Zimbabwe’s TelOne has successfully implemented its Leap Billing software, a comprehensive end-to-end billing and customer care solution. TelOne is Zimbabwe’s national telecommunications operator and provides a wide range of services to its residential and business customers, including wireline telephony, wireless, broadband and satellite communications. TelOne’s billing transformation project includes the implementation of FTS’ convergent billing and charging, interconne...