Diversified product portfolio, focused innovation and exceptional customer service underpin continuous growth
CAPE TOWN, Africa, Nov., 2012 /PRNewswire/ — Based on its recent analysis of the Automation and Control Solution (ACS) market in South Africa, Frost & Sullivan recognises Invensys Operations Management Southern Africa with the coveted 2012 South African Growth Leadership Award.
“In a market facing increasingly intense competition, Invensys Operations Management Southern Africa has continued to register strong growth,” noted Frost & Sullivan’s Automation & Electronics Team Leader, James Maposa. “An innovative and diversified product portfolio, strategic partnering and exceptional customer service and support have enabled the company to maintain its position within South Africa’s ACS market.”
The company has diversified its product offerings, while avoiding reliance on a single end-user segment. It now has a leading presence in various industries including oil and gas, food and beverages, utilities, pharmaceuticals, electronics, metals and automotives.
“The Wonderware manufacturing execution systems (MES), supervisory control and data acquisition systems (SCADA) and human machine interface (HMI) software are the technology of choice across this wide range of end-user segments,” added Maposa. “The outstanding Wonderware product offerings address all operational areas of processing facilities, including instrumentation, HMI, safety and critical control systems, turbo machinery assets, process safety lifecycle components, cyber security systems and other cross-enterprise assets.”
A commitment to product innovation has also been central to Invensys’s success. The ‘Modernisation’ programme, launched in 2012, enables customers to modernise and improve the performance of ageing control systems and other processing facilities assets. It guides clients in justifying modernisation costs, reducing risk, deploying advanced technology and approaching plant upgrades strategically and systematically.
Invensys’ introduction of standardised HMI/SCADA products has reinforced its position within the South African ACS industry. This strategy effectively addresses the increasing end-user preference for flexible, easy-to-install ACS technologies.
“The company offers inter-compatible solutions through software packages enabling the Wonderware System Platform and its InTouch HMI solutions to be integrated with solutions from a wide range of vendors using a single unified platform,” added Maposa.
In addition to innovative, high-quality products, Invensys has excelled in customer value enhancement through its outstanding service support.
“The company has invested in developing a highly trained service support team providing technical support for clients with installed ACS solutions,” explained Maposa. “It has also provided existing and potential clients with ACS product information packs highlighting the benefits of employing ACS technologies, which has contributed significantly to end-user brand awareness. End-user workshops supporting the distribution of ACS product information packs represent another customer value-added service.”
The Frost & Sullivan Award for Growth Leadership is presented to the company demonstrating excellence in capturing the highest annual compound growth rate for the last 3 years.
Frost & Sullivan Best Practices awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.
For more information about Frost & Sullivan’s Best Practice Awards, please contact Birgitta Cederstrom, Head – Best Practices: Growth Innovation and Leadership, Africa, at +27 21 680 3263 or email: birgitta.cederstrom@frost.com
About Invensys Operations Management Southern Africa
Invensys Operations Management, a division of Invensys, is a leading provider of automation and information technology, systems, software solutions, services and consulting to the global manufacturing and infrastructure industries. Headquartered in Houston, Texas, its solutions are used by more than 40,000 clients around the world in more than 200,000 plants and facilities.
Invensys Operations Management’s offerings are delivered under several prominent industry brands, including Avantis, Eurotherm, Foxboro, IMServ, InFusion, SimSci-Esscor, Skelta, Triconex and Wonderware. The company’s approximately 9,000 employees and its global partner, Ecosystem, integrate these products and services to help clients collaborate across systems and enterprises in real time, extracting critical data to make faster and better decisions; and synchronize their operations from the plant floor to the executive offices, aligning production goals with business objectives. To learn more about Invensys Operations Management, visit iom.invensys.co.za.
Experience the value of Enterprise Control—linking business strategy to production execution—at www.infusionjourney.com.
Invensys plc (www.invensys.com) is headquartered in London and is listed on the London Stock Exchange (ISYS.L), with approximately 20,000 employees working in 50 countries.
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SOURCE Frost & Sullivan