Tag Archives: customer

A company that knows how to make things look easy

By Thandisizwe Mgudlwa Alcatel-Lucent has a success story to tell. Its stories, references and activities in Africa in 2012 is a lesson for many other organizations who what to make it big on the continent. In a recently published document Alcatel-Lucent shares references, successes, achievement and activities in Africa; as well as vision of African […]

Frost & Sullivan: Need for Increased Functionality Drives EMEA Contact Center Systems Market

Enterprises pushing for tighter integration between various contact center applications   LONDON, Dec. 13, 2012 /PRNewswire/ — Technology upgrades and migration to IP/SIP are key drivers for the contact center systems market in Europe, Middle East and Africa (EMEA). Revenue growth in the analytics segment is robust, followed by the quality monitoring (QM) segment. Despite the presence […]

JinkoSolar to Supply 81 MW WBHO-Building Energy in South Africa

SHANGHAI, Dec. 12, 2012 /PRNewswire-FirstCall/ — JinkoSolar Holding Co., Ltd. (“JinkoSolar” or the “Company”) (NYSE: JKS), a leading global solar power product manufacturer, today announced that it has signed a contract with fix price to supply WBHO-Building Energy (Pty) Ltd. (“WBHO-BE”) with 81 MW of photovoltaic (PV) modules for the solar PV park project in Gamagara […]

Airtel and Ericsson making history in African network transformation

By Thandisizwe Mgudlwa Airtel has completed the largest network transformation in African Telecoms history – and is partnering with Ericsson for the comprehensive upgrade of a network to deliver superior service. Otherwise known as Bharti Airtel, the leading telecommunications services provider with operations in 20 countries across Asia and Africa, recently said that it has […]

MITSUMI IT Distribution Africa concluded its GITEX 2012 debut on a high note

MITSUMI IT Distribution has concluded its GITEX debut successfully which run from October 14 – 18, 2012 at Dubai World Trade Centre.  GITEX is the ICT business gateway to the Middle East, Africa and South Asia (MEASA) region. This year, for the very first time, MITSUMI has exhibited its world-class product portfolio from renowned global […]

Frost & Sullivan Awards Invensys Operations Management for Growth Leadership in the South African ACS Market

Diversified product portfolio, focused innovation and exceptional customer service underpin continuous growth CAPE TOWN, Africa, Nov., 2012 /PRNewswire/ — Based on its recent analysis of the Automation and Control Solution (ACS) market in South Africa, Frost & Sullivan recognises Invensys Operations Management Southern Africa with the coveted 2012 South African Growth Leadership Award. “In a market facing […]

Affordable housing rental market looks increasingly attractive

  The South African residential market offers an attractive opportunity in the affordable housing rental segment largely driven by low and middle income earners who do not qualify for bonds and increased demand for housing located closer to areas of economic opportunity. Gerhard Zeelie, Head Real Estate Finance (Residential) at Standard Bank South Africa, says: […]

Best Global Operator, Best Cloud Service and User’s Choice: Orange Business Services wins three major awards at World Communication Awards 2012

  2012 WCA final 11-14-12 (.pdf Acrobat Reader) 2012 WCA final 11-14-12 (Microsoft Word)   confirms market leadership in customer satisfaction, innovative cloud-based solution and global service performance   Orange Business Services was awarded three of the telecom industry’s highest accolades at Tuesday night’s annual World Communication Awards (WCA) held in London – Best Global […]

WD® APPOINTS MITSUMI AS NEW DISTRIBUTION PARTNER FOR AFRICA

  Company expands presence in growing African market Dubai, UAE – WD, a Western Digital company, has appointed Nairobi-based Mitsumi Distribution as its new partner for Africa. With this tie up, WD further strengthens and extends its global footprint by specifically catering to rising demand from Africa’s growing storage market. Enterprise and home users alike […]

TelOne Deploys FTS’ Convergent Billing & Customer Care Solution

FTS’ Leap™ Billing Supports Zimbabwean Operator’s Fixed, Mobile and Broadband Services AfricaCom 2012 | Cape Town, South Africa | Booth E13 | November 14, 2012: FTS, a global provider of billing, customer care and policy control solutions for communications and content service providers, today announced that Zimbabwe’s TelOne has successfully implemented its Leap Billing software, […]