Enterprises pushing for tighter integration between various contact center applications LONDON, Dec. 13, 2012 /PRNewswire/ — Technology upgrades and migration to IP/SIP are key drivers for the contact center systems market in Europe, Middle East and Africa (EMEA). Revenue growth in the analytics segment is robust, followed by the quality monitoring (QM) segment. Despite the presence […]
Tag Archives: Sullivan
Diversified product portfolio, focused innovation and exceptional customer service underpin continuous growth CAPE TOWN, Africa, Nov., 2012 /PRNewswire/ — Based on its recent analysis of the Automation and Control Solution (ACS) market in South Africa, Frost & Sullivan recognises Invensys Operations Management Southern Africa with the coveted 2012 South African Growth Leadership Award. “In a market facing […]
Year-on-year growth exceeding 100% in 2011 caps company’s stellar performance CAPE TOWN, South Africa, Nov. 7, 2012 /PRNewswire/ — Based on its recent analysis of the hosted contact centre market, Frost & Sullivan recognises 1Stream with the South African Entrepreneurial Company of the Year Award. Since its inception in 2008, 1Stream has managed to grow its business […]
By Samantha James CAPE TOWN – 17 October 2012 – Datatec posted a strong set of interim results as a diversified business profile enabled it to achieve solid growth against the backdrop of a continually weakening global environment. In the six-month period ending August 2012, Datatec managed to grow its overall revenues to $2.62 […]