Bill Payment Trends in 2021
Of all the technology sectors to have prospered amid the COVID-19 pandemic, the online payment space has emerged as one of the most influential, following the call for social distancing and demand for contactless payment solutions.
“In fact, the Global Payments Report for 2020 published by McKinsey & Co. found that the digital payments sector experienced half a decade’s worth of growth and development in just a few months[i],” explains Andrew Hardie, Chief Executive Officer at Pay@ - a leading payment aggregator and provider of secure payment solutions. “Both in South Africa and abroad, this coincided with a significant increase in the use of online payment gateways and platforms for businesses and consumers alike who were looking to stay safe while socially distancing.”
Yet, looking a...