While South African entrepreneurs continue to battle less-than-ideal operating conditions for their businesses in our country, one solution remains prevalent: the integration of locally produced, technical solutions, with the power to provide our hard-working entrepreneurs with monthly cost savings, improved operational efficiencies and an increase in opportunities for growth.
Despite ongoing speculation and legitimate concerns surrounding artificial intelligence (AI), businesses and consumers have many reasons to trust in AI’s capacity to bring substantial value to their operations and everyday lives. The strategic adoption of AI in customer communication management (CCM) presents South African businesses with the potential to revolutionise customer interactions, improve operational efficiency, and deliver personalised experiences; however, it necessitates regulatory engagement and transparent communication to build trust and mitigate potential risks in the rapidly evolving landscape of AI technology. In the article, Wayne Toms at GhostDraft shares insight on building trust in AI amidst the suspicion.
Figures from Deloitte show how important sustainability is to modern shoppers and consumers, with 58% valuing durability, 39% focusing on repairability, and another 37% considering how biodiverse the purchase will be. Vikki Makinson, head of marketing and communications at Oceans, the leading supplier of sustainable toilet paper, has provided expert insight into the future trends of sustainable retail for 2024 – from eco-conscious consumerism to circular economy initiatives.
The Africa Carbon Markets Initiative (ACMI) is proud to unveil substantial progress and achievements made in 2023, underscoring its commitment to accelerating climate action, promoting sustainable development, and addressing the impacts of climate change in Africa. By sharing its progress, ACMI is doubling down on its support to African carbon markets, whilst also recognizing the incredible progres that global carbon markets have seen at COP28.
The world is more polarised than ever before, with global conflict and geopolitical tensions drawing strong lines between regions and even within countries. These tensions are leading the world towards a trend of de-globalisation on a scale not many anticipated as recently as 10 or 20 years ago. The effect of this is that power and data are becoming fragmented. The answer lies in a socio-technical approach to data management. Lee discusses this approach in his article.
Techstars, the most active startup investor in Africa, has announced its second cohort of 12 companies to participate in its pan-African accelerator program in partnership with Lagos-based innovation program, ARM Labs. Following a successful inaugural program, the ARM Labs Lagos Techstars Accelerator will build upon its commitment to helping entrepreneurs that are changing Africa and the world.
Working in a mine is a high-risk working environment, and inherently exposes employees to various physical dangers, leading to a constant state of alertness and stress. Add to this the pressure to perform, worries concerning job security, fear of safety for oneself and one’s family and the constant fear of accidents – it is no wonder that the industry is known for the type of acute psychological stress that contributes to burnout, anxiety, depression, and other mental health issues. In this article by Lani van der Merwe, Senior Consultant at OIM Consulting – Lani looks at the effects of psychological stress. She also defines psychological safety, the link between psychological safety and physical safety, and creating psychological safety.
This comprehensive report aims to guide businesses by evaluating their innovation strategies and shedding light on the dynamic landscape of digital transformation in South Africa. This report stands as a beacon for businesses seeking to navigate the evolving realm of digital transformation in South Africa.
By offering personalised experiences and innovative solutions, fintechs can navigate the evolving tech and business landscape, transforming the way money is stored, used, and moved in South Africa. Amid challenging economic headwinds, South African fintechs have the potential to excel by prioritising customer-centric approaches and strategic partnerships, while embracing digitisation and regulatory changes. Andy Jury, CEO of Mukuru shares insights into the fintech trends for 2024, while looking at where we are now.