Wednesday, November 27African Digital Business Magazine

Business

Business

Business, Tech, Uganda News

Palletising Robots: Changing How Breweries Stack and Pack

Robotic automation enables remote support possibilities that significantly reduce downtime and address geographical constraints, says Yaskawa Southern Africa Managing Director, Andrew Crackett. Conventional palletisers have been around for over 50 years. While they continue to be operational in many factories around the world, their modern counterparts – robotic palletisers – are solving issues that seemed impossible before.  Whether it’s the need to conserve floorspace or to make workplaces safer and better regulated, robotic automation has numerous benefits that other technologies struggle to match in the long run. One of the most appealing factors is that it actually pushes factories towards a more innovative and forward-thinking future. At times, this doesn’t even require everyone to ...
Business, South Africa News

A successful omnichannel strategy should be customer obsessed

The consumer industry is in a state of constant disruption. Along with advances in technology, more informed and sceptical consumers are holding business to higher standards. According to Reynhardt Uys, Chief Experience Officer, Immersion Group, a global team of experience design expert, an organisation’s success in delivering a customer-centric experience across every business channel is no longer a differentiator, but a determinant of survival. Uys says forward-looking organisations understand that profound change is inevitable, and that this presents enormous opportunity for growth for fully integrated omnichannel businesses that embrace UX, UI, CX, systems thinking, design thinking and experience design. “While the omnichannel concept has its roots in marketing, the idea of operating ...
African News, Business, South Africa News

South Africa: The Protection Of Personal Information Act (POPIA); Mandatory Appointment Of Information Officer – What You Need To Know

By Chido Pamela Mafongoya, Centurion Law Group With the Fourth Industrial Revolution at play and the increase of internet usage, the Protection of Personal Information Act 4 of 2013 (“POPIA”) was designed to ensure the protection of personal information when being processed. The main aim of the POPIA is to protect data subjects from security breaches, theft, and discrimination. The POPIA also aligns South Africa’s privacy laws with international standards and international best practices. In terms of POPIA, all organizations who process personal information are required to adopt measures to ensure the protection of personal information. It is mandatory for all data processors and responsible persons to comply with POPIA. The Act provides for a one-year transition period, allowing impac...
Business, Events, South Africa News

Post-Covid recovery depends on a positive SME mindset

#StandardBankSMESummit  With more than 90% of South African SME’s having experienced revenue drops since April 2020 and with many businesses being left vulnerable, the need to support and boost South Africa’s SME sector which currently provides formal jobs for 28% of the population must be prioritised.  This support is not just financial, but psychological as well. “Where people need to innovate and create their own jobs to sustain themselves and provide occupation and income for others, we need to provide the psychological tools to support those with ambition.  We cannot allow innovators and entrepreneurs to give up on their dreams and visions at this critical time,”  says Deenash Pillay, Head of Enterprise Banking Propositions at Standard Bank, ahead of the Standard Bank SME Summit which...
Business, South Africa News

Digital Nomad Boom sees E-Residency Launch New Digital ID Card Collection Points Worldwide

Aspiring e-Residents can now collect their digital identity cards from offices in Brazil, South Africa, Singapore and Thailand 05 May 2021: The Estonian government’s e-Residency programme, pioneer of the world’s first digital residency initiative, has today announced the launch of four new international ‘pick-up points’ across three continents to accommodate for the increase in digital nomads as a result of the COVID-19 pandemic. Johannesburg in South Africa has been chosen as one of four new global destinations to meet rising demands from local entrepreneurs that are seeking to scale their businesses internationally and expand into the European market. As the epicentre for an 80,000-strong network of digital nomads, today’s announcement demonstrates Estonia’s continued...
Business

AVEVA and PlanetTogether Announce Strategic Partnership to Optimize Food & Beverage and Consumer Packaged Goods Manufacturing Operations

Integrated Production Planning and Manufacturing Execution Digitally Maintain Order, Effectiveness, and Quality in Plant Operations and advance Sustainability AVEVA, a global leader in industrial software, driving digital transformation and sustainability, has strategically partnered with PlanetTogether, the leading Advanced Planning & Scheduling (APS) platform provider, to bring scheduling optimization capabilities to manufacturers looking to deliver digital transformation and sustainable solutions across their industrial operations. The partnership adds robust new capabilities to the AVEVA Manufacturing Execution System (MES) in terms of visual planning and scheduling, multi-plant production planning and production schedule optimization, further broadening AVEVA’s portfolio of Indust...
Business, Fintech, Kenya News, Nigeria News, Tech

Ajua Acquires WayaWaya

Leading Customer Experience Platform for Africa to Integrate Intelligent Messaging and Payments Platform Across its Product Suite  Ajua, the integrated Customer Experience Management solution for businesses in Africa, has acquired WayaWaya, the Kenya-based Artificial Intelligence [AI] and Machine Learning [ML] known for its innovative Janja platform, that enables borderless banking and payments across apps and social media platforms, for an undisclosed sum. WayaWaya founder and lead Janja product builder, Teddy Ogallo, joins Ajua as VP of Product APIs and Integrations.  The acquisition of WayaWaya allows Ajua to integrate Janja to automate much of the customer experience journey by integrating janja.me product into their product stack, closing the customer experience loop as the...
Afrikrea Launches ANKA to Power Global African E-Commerce
Business, Republic of Côte d'Ivoire (Ivory Coast)

Afrikrea Launches ANKA to Power Global African E-Commerce

Ivorian company partners with DHL and Visa and builds SaaS Platform for omnichannel global selling for African micro retailers Afrikrea, the e-commerce platform for “all things made of Africa”, is launching ANKA - an all-in one SaaS solution to provide a seamless ecommerce, payments and global shipping online service for thousands of micro retailers and businesses on the continent and around the world, as it continues to power e-commerce for Africa. Launched to coincide with Afrikrea’s fifth anniversary of operations, ANKA (meaning “Ours” in Bambara and Djoula) allows merchants to easily: Sell via a customised online storefront (like Shopify), social media platforms or by links such as on Gumroad and also the Afrikrea marketplace. This is carried out via an omnichannel dashboard with ...
Business

Ryan Strategic Advisory Highlights Bahrain’s Role In The Evolution of Global Business Process Outsourcing (BPO) In White Paper With SILAH GULF

UK- based consultancy, Ryan Strategy Advisory, today unveiled a whitepaper prepared for Bahrain-based business process outsourcing company, Silah Gulf, presenting the role of the Kingdom in driving growth of global BPOs. Titled, ‘Leveraging Bahrain for Customer Experience Excellence,’ the whitepaper highlights the strengths of Bahrain as a regional player with strong links to GCC countries and the attractive propositions the country offers for global clients. Mr. Peter Ryan, Founder and Principal Analyst of Ryan Strategy Advisory said: “Customer experience management faces significant challenges that impact end-user interaction and empowers agents, especially while dealing with the challenges of COVID19.  Many enterprises are actively exploring new delivery points looking beyond their own...
African News, Business, South Africa News

Baker McKenzie named the Most Responsive International Law Firm in South Africa and 10 other jurisdictions

The Firm has also been recognized in 15 transactional and advisory practice areas across Asia and the Middle East and Africa region. The In-House Community (IHC) 2021 has awarded Baker McKenzie the "Most Responsive International Firm of the Year" in 11 jurisdictions, including in South Africa. The other jurisdictions were China, Hong Kong, India, Malaysia, the Philippines, Singapore, South Korea, Thailand, United Arab Emirates and Vietnam. The Firm was also awarded "Firm of the Year" in 15 practice areas across Asia, United Arab Emirates and South Africa.  South Africa won 'Firm of the Year’ for its Antitrust / Competition, Compliance/Regulatory, and Litigation and Dispute Resolution practices. Bruce Schubach, Baker McKenzie’s Head of Operations for Africa, said, “Over the challenges of th...