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Future proofing banking through the power of data, APIs and automation

15Jul

By Africa BusinessNo Comments

Fintech

Future proofing banking through the power of data, APIs and automation

The global pandemic has ushered in a new paradigm for the Retail Banking sector, one which demands quicker transformation to a customer-centric service that is digitised, personal and convenient. A recent Financial Industries panel discussion held by Kearney, a global consultancy, shed light on how the power of data, Application Programming Interfaces (APIs) and automation could be leveraged to satisfy these expectations and invigorate the sector. Hentus Honiball, Partner at Kearney, maintains that large, traditional banks with complex, cumbersome operating models and legacy technology architecture are now being threatened by agile new fintech entrants. In contrast with the siloed, product-centric approach of traditional players, responsive new players are looking to build customer-centric...

1Jul

By Africa BusinessNo Comments

Main, Tech

Digital transformation should be about the customer, not the technology

Digital transformation alongside automation enablers like artificial intelligence (AI) and Robotic Process Automation (RPA), coupled with the responsible utilisation of data assets will be determining business success factors over the next five years, according to Grant Phillips, Group CEO at e4. While the landscape will be enormously different in the coming years, Phillips says that the brands who will succeed the most are those that move beyond a fascination with the technology itself but to understand how it can address ever changing customer needs and expectations, remembering that winning will be defined by how the technology capability has delivered a world class user experience. “Looking forward, increasing digital interactions, engagement, digital delivery of services or products w...

30May

By Africa BusinessNo Comments

Business, Tech, Uganda News

Palletising Robots: Changing How Breweries Stack and Pack

Robotic automation enables remote support possibilities that significantly reduce downtime and address geographical constraints, says Yaskawa Southern Africa Managing Director, Andrew Crackett. Conventional palletisers have been around for over 50 years. While they continue to be operational in many factories around the world, their modern counterparts – robotic palletisers – are solving issues that seemed impossible before. Whether it’s the need to conserve floorspace or to make workplaces safer and better regulated, robotic automation has numerous benefits that other technologies struggle to match in the long run. One of the most appealing factors is that it actually pushes factories towards a more innovative and forward-thinking future. At times, this doesn’t even require everyone to ...

11May

By Africa BusinessNo Comments

Tech

Robots in the Workforce: No, the Machines Aren’t Taking Over

Robots aren’t here to replace humans, but to create a human-machine collaborative model for a more efficient and productive way of operating, says Yaskawa Southern Africa’s Managing Director, Andrew Crackett. Ever since robots were introduced in the science fiction genre, there’s been a fear that machines will take over and that soon, the days of humans being at the top of the food chain will be gone. The fear mongering has persisted with notions of robots overthrowing the workforce and humans being enslaved to the almighty lords of automation and binary code. Even though it's true that many industries have embraced robotics, the reality is far removed from the plot of a Philip K. Dick novel. Much like every industrial revolution before it, the fourth revolution ensures changes in how we w...

11May

By Neha KaulNo Comments

Real Estate, Tech

BACnet International Welcomes Netix Global B.V. as Newest Member

Building automation systems provider focuses on remote connectivity, seamless integration and future-ready technology The BACnet community is proud to announce that Netix Global B.V. has become the latest company to join BACnet International as a Gold member. Netix is a IoT and AI based advanced building automation systems provider. Their products and solutions include BAS/BMS, metering and energy savings, enterprise security and smart city integration. “Netix is a fast-growing company that would continue to be associated with bespoke and globally accepted testing bodies like BACnet International,” said Sanjeevv Bhatia, chief executive officer of Netix. “It gives customers and stakeholders the necessary confidence for ready acceptance, especially in newer markets.” Netix joins more than ...