By Chemory Gunko Author and social psychologist, Robert Cialdini has conducted a very interesting experiment (Brandwashed, Martin Lindstrom, 2012). In this experiment, about 700 volunteers were brought into an auditorium, ostensibly to fill in a survey. The real purpose of the experiment though, was the glass jar of cookies on the researchers’ front […]
Tag Archives: customer
Decline in retail price to push growth of voice and internet services CAPE TOWN, South Africa, Oct., 2012 /PRNewswire/ — Broadband penetration in African countries is significantly low, with a majority of countries recording penetration levels of less than 5%. This has had a considerable impact on internet usage levels in the region. African countries, […]
By Olive Masamba With the commitment to change the lives of its subscribers, Airtel Malawi is has given away various prizes in the Yabooka SMS promotion amounting to over K14 million, according to the company’s Data Manager Frank. The promotion, which has seen the number of subscribers rising each and every day, is an […]
Johannesburg, South Africa: 11:30am 10 October 2012 – Nearly 80 per cent of organisations either use Cloud computing in their business or are planning to do so over the next 12 months, an audience of South African business executives heard today. Visitors to the Cloud and Virtualization Africa Summit attended a workshop by KeyedIn® […]
RADWIN’s wireless broadband radios operate in heavy interference & non line-of-sight TEL AVIV, Israel, Aug. 23, 2012 /PRNewswire/ — RADWIN (www.radwin.com), the global provider of Backhaul and Broadband Wireless solutions, today announced that Africa INX, an ISP based in Gauteng, deployed the RADWIN 5000 point-to-multipoint solution to deliver high-capacity services to businesses requiring […]
With its flagship platform, Mediasite, the company has sustained highest market share for past six years MOUNTAIN VIEW, Calif., Aug. 21, 2012 /PRNewswire/ — Based on its recent analysis of the lecture capture solutions market, Frost & Sullivan recognizes Sonic Foundry with the 2012 Global Frost & Sullivan Award for Market Share Leadership. For […]
Never leave customer experience to chance – CEM Africa Summit (Microsoft Word) The anticipated Customer Experience Management Africa Summit will be held in Cape Town from 2 to 3 August 2012. The event will bring together Africa’s industry leaders, and provide a unique platform to build relationships, share ideas and most importantly, to do […]
The introduction of the MasterCard Muvo card in Durban will herald the beginning of the end of carrying cash for bus fare in South Africa. Commuters using People Mover and Durban Transport buses throughout Ethekwini municipality in KwaZulu-Natal province will use the card to pay their fare. The card is powered by Standard Bank […]
Explore business process outsourcing in the South African context (Microsoft Word) The anticipated Customer Experience Management Africa Summit will be held in Cape Town from 2 to 3 August 2012. The event will bring together Africa’s industry leaders, and provide a unique platform to build relationships, share ideas and most importantly, to do business. […]
The Customer Experience Management Africa Summit will be held at the 15 on Orange Hotel in Cape Town from 2 to 3 August 2012. The event will bring together Africa’s industry leaders and provide a unique platform to build relationships, share ideas and most importantly, to do business. The summit is produced by international business-to-business […]