The piece focuses on the key takeaways from NRF 24: Retail’s Big Show, which took place earlier this month in New York, USA. In the article, Peter examines the main themes covered at the event and how they could impact the South African retail sector. Some of the key points he covers include:
Expected improvements in the South African retail environment
The increasing importance of AI and automation for retailers
The need for South African retailers to adopt omnichannel strategies
The role of technology in reducing the risk of product returns
