By James Bayhack The COVID-19 pandemic has left many customer service departments under immense pressure to meet client expectations while keeping response times low. This is particularly important in competitive industries like eCommerce, travel and hospitality, where customer service is a priority. To address this challenge, companies must enable their support staff with the right […]
Tag Archives: Kenya
469 people have tested positive to the disease, from a sample size of 6,244 tested in the last 24 hours. The positivity rate is now 7.5%. Total confirmed positive cases are now 166,006 and cumulative tests so far conducted are 1,752,693. New cases by County; Kisumu 102, Nairobi 77, Mombasa 27, Kericho 27, Siaya 18, […]
The relief of indigence is the primary goal in bringing about a positive change in the lifestyles of children in Africa. To this day, 1 in every 5 children in Africa is devoid of the right to education owing to child labor. Since electricity is a dire need of people even in the utmost rural […]
Ian Lessem, Managing Partner at HAVAÍC, investors in early-stage, high-growth technology businesses, notes a significant increase in investment demand for African technology startups. He says startups on the continent are at a distinct advantage because they compete out of necessity. As a result, they can, and very often do stand toe to toe with startups in […]
Fellowship applications open on May 3, 2021 for entrepreneurs working and living in Uganda, Kenya, Rwanda, Ethiopia, Ghana, Nigeria and Senegal. The Legatum Center for Development & Entrepreneurship at MIT has launched the Foundry Fellowship, a first-of-its-kind leadership program for accomplished entrepreneurs who are considering their role in shaping the future of the African innovation ecosystems in […]
New cases: 316 Sample size: 4,251 Positvity rate: 7.4% Recoveries: 62 Recorded deaths: 12 Cumulative tests: 1,719,289 Total confirmed cases: 163,554 Total recoveres: 111,1941 Cumulative fatalities: 2,895 Distributed by APO Group on behalf of Ministry of Health, Kenya. Media filesDownload logo
New cases: 705 Sample size: 8,853 Positvity rate: 8.0% Recoveries: 711 Recorded deaths: 25 Cumulative tests: 1,701,385 Total confirmed cases: 162,098 Total recoveres: 110,480 Cumulative fatalities: 2,850 Distributed by APO Group on behalf of Ministry of Health, Kenya. Media filesDownload logo
G4S is widely recognised as the world’s largest security company, but in Kenya its reputation for courier and logistics services is built on 50 years of experience delivering when it matters most. A clear market leader for courier services, G4S Kenya is leaving the more internationally well-known courier brands in its wake. Jackson Miano, Head […]
489 people have tested positive to the disease, from a sample size of 4,426 tested in the last 24 hours. Our positivity rate is at 11.0%. From the cases 449 are Kenyans while 40 are foreigners. Total confirmed positive cases are now 161,393 and cumulative tests so far conducted are 1,692,532. 552 patients have recovered […]
345 people have tested positive to the disease, from a sample size of 6,686 tested in the last 24 hours. Our positivity rate is at 5.2%. Total confirmed positive cases are 160,904 and cumulative tests conducted are 1,688,106. 140 patients have recovered from the disease, 82 from Home Based & Isolation Care, while 58 are from […]